Most, if not all, gamblers in the United Kingdom will certainly be familiar with Grosvenor Casinos which is widely considered to be the most recognizable gambling brand in the region. Its retail gambling facilities are spread out all across the United Kingdom and it has been known to offer stellar gaming experiences at each of these gambling locations. Now, the company brought all of that fun to the digital space with its top-notch online casino which, like its land-based casino, has grown and evolved over the years to become one of the most visited online gambling destinations. Its expansion into the digital market was highly welcomed by the customers who had very high expectations considering their great reputation in the gambling industry.
In this Grosvenor Online Casino review, we are going to dive deep into the details of some of the things that make it such an amazing online gaming platform. These will range from its mind-boggling bonuses to its outstanding portfolio of games as well as its safety, security and fairness features. There are of course several factors that will determine whether a casino is for you or not. Grosvenor Casino will certainly check all the right boxes for those factors and we will highlight as many as we can.
So, before we began this tour of the online gaming platform, here is a brief overview of what it entails:
|The Not So Good
|Excellent reputation in the retail and digital industries
|Relatively small welcome
|Massive collection of games from reputable software developers
|Restricted to the United Kingdom and few other jurisdictions
|A robust collection of live dealer games
|Integrates top-notch safety features
|Plenty of promotions and rewards for players
|Decent selection of banking options
|Great compatibility on mobile devices
|Impressive customer support service options
- 1 Design and Layout
- 2 The Grosvenor Online Casino Bonuses and Promotions
- 3 Software and Games
- 4 Live Gaming at Grosvenor Online Casino
- 5 Jackpots
- 6 Banking Options at Grosvenor Casino
- 7 How to Deposit at Grosvenor Online Casino
- 8 Customer Support Services at Grosvenor Casino
- 9 Is Grosvenor Casino Legit
- 10 Summary
- 11 Grosvenor Casino FAQ
Design and Layout
In many ways, the Grosvenor Online Casino experience is an extension of the extraordinary experience that many gamblers have previously enjoyed at the operator’s land-based casinos. This begins right from the look and feel of the online gambling platform.
Everything on the site is laid out neatly making it extremely easy to navigate and use. The site manages to deliver on top-of-the-line functionality without compromising on the looks. By not going wild with the inclusion of unnecessary bells and whistles found in most other casinos, Grosvenor excels at getting out of the players’ way and allowing them to completely immerse themselves in the available games.
Regardless of the device you are using, the site will always feel responsive and look great thanks to the smooth animations and the crisp vibrant graphics. The platform fits well on both large screens and smaller screens on mobile devices such as tablets and smartphones. To make the experience even better, Grosvenor has dedicated mobile apps for iOS and Android devices. These apps are just as smooth as its browser-based gaming option and they also pack just as many features and games.
You will, therefore, not need to worry about switching devices in order to enjoy the games that Grosvenor has to offer. So long as you have an internet connection you will be good to go.
The Grosvenor Online Casino Bonuses and Promotions
Rewards and promotions are very important for many gamblers simply because they are a great way of adding even more value to a great gambling experience. Grosvenor Casino does not outdo many other online gambling brands in some aspects related to bonuses but it certainly gets a lot of things right, something that extremely few online casinos have been able to do.
Customers of the site can expect an impressive balance between quantity and quality when it comes to the bonuses and promotions that are offered at Grosvenor Casino. The rewards’ figures are just right and the terms or conditions that accompany are quite reasonable. You will certainly be impressed by them – or at least satisfied.
The Grosvenor Welcome Offer
The welcome bonus offered by Grosvenor online casino will certainly not blow you away if that is what you are expecting. However, it is pretty straightforward and serves as a taste of other great things to come. Once you create an account on the online gaming platform and make your first deposit of at least £20, the operator will award you with an extra £20.
This bonus cash is usable on a number of the casino’s original slots, on a number of its Live Casino games or on the titles in the Table Games section. It is worth noting that this bonus is subject to a wagering requirement of 5x the bonus amount before it can be withdrawn – this is one of the lowest playthrough requirements in the industry.
Blackjack Rush Hours
Every Monday to Thursday, the Grosvenor online casino offers a special promotion known the Blackjack Rush Hours. These special promotions are available at two different times during those days, that is, 12 PM-3 PM and 12 AM-3 AM.
As their names suggest, the rush hours are designed to spice up the games and let players dive into some high-paced and exciting gaming action during their lunch breaks of late at night before they return to their slumber. Landing 1, 2, or 5 bonus cards sets players up for bonuses worth £5, £10 and £25 respectively. The players are allowed to take part as many times as twice a day with the maximum bonus prize rising up to £50.
By now you have probably already forgotten about the somewhat small welcome bonus since, as promised, it was just the tip of the iceberg. Grosvenor online casino offers amazing daily jackpots where players get to walk away with huge daily prizes.
However, the big numbers are not all that define these daily jackpots. As you will see in the games section, the site offers a wide variety of titles each with a unique theme and features.
“Our selection includes: Local Jackpots, Jackpot King, Network Jackpots, Cashpots, Must Go and King Jackpots.”
Grosvenor Bonus Plus
Grosvenor Casino’s Bonus plus is a totally new type of bonus that pays out player winnings in cash. The casino points out that this cash is for things that you have earned on the site and it, therefore, has no wagering requirement whatsoever.
Unlike other bonuses, this special bonus is intended to keep you playing even after your own cash is depleted. As such, they cannot be withdrawn and will only be awarded for some promotions and incentives on the site.
Grosvenor has eve more seasonal and regulations available to its customers. A good number of these are for sports bettors and all of them are just as lucrative as the ones detailed above. As of this writing, some of the other amazing bonuses that are available on the site include:
- Double the Odds for Any Sport
- Top of the Slots
- In-Game Live Casino Dealers Awards
- Grosvenor Goals
- Cashback on VAR (Video Assisted Refunds)
- Best Odds Guaranteed on all UK and Irish Racing
- Bet & Watch Live Race on all UK and Irish Racing
- Horse Racing Cash Back Offer on All ITV National Hunt Racing
Now, all you need to do is to find a reward promotion that best suits your gaming style and personal preferences. Grosvenor even includes a detailed guide on the features, perks as well as the terms and conditions to make picking much easier for you.
The Grosvenor Loyalty Program
For regular Grosvenor visitors, the gaming operator has even more rewards for you through its subtle but authentic loyalty rewards program. Every single time that you play with Grosvenor, you will be given “Play Points”. The best thing about this play points is that they are transferable between the online and land-based gaming facilities. You will start receiving the points immediately you sign up since the casino automatically gives you a play point card with your player ID number when you join.
These loyalty points can be accumulated and redeemed for such thing as cash, online gifts or even casino comps. Every 100 points earned are equivalent to £1. Naturally, different games will earn these points at different rates so you should pick the games you play wisely if you intend to take full advantage of the loyalty program. Avid players who are able to accumulate a large number of points will be eligible for even more rewards. These rewards will range from special luxury gifts and trips.
To spice things up even further, there is a special Gold Card that is awarded to select players. The ones who are privileged enough to receive this card are treated to several extra privileges including special promotions and invitations to exclusive events.
As if that is not enough, the site also has an invite-only VIP Club. VIP players are treated like royalty because that is exactly what they are when playing on the site. Some of the perks they are entitled to receiving as members of the club include personal account manages, a VIP helpline, invitations to special events, increased table limits, priority sports betting service as well as a ton of exclusive gaming offers.
Software and Games
Grosvenor Casinos has already built a great reputation for itself in the retail gambling space when it comes to the games that are on offer. Customers will be happy to know that their online gambling selection is no different thanks to the company’s partnerships with the leading casino software developers.
All of the games on the platform are provided by these reputable developers which implies that they are not only fair but also built to create a lasting impression on the gamers. Moreover, there are so many betting options to choose from, giving the players a chance to explore further in order to find new games and variants.
Some of the game developers whose titles are available on the site include:
- Virtual Fusion
- NextGen Gaming
- Blueprint Gaming
- Evolution Gaming
- Big Time Gaming
- Pragmatic Play
- SG Interactive
- Red Tiger
- Inspired Gaming
So, what kind of games can you expect from this online gambling platform?
Grosvenor online casino packs hundreds of action-paced slots that will keep all of its customers coming back for more. With so many titles to choose from, you can either narrow down to your favorite variants or explore newer options. Whichever slot title you choose you will be assured of a great time.
When exploring the massive slot selection, a few of the games that stood out to us include:
- Buffalo Wild
- Book of Ra
- Lucky Lady’s Charm
- Megaways Momentum
- Black Lotus
- 9 Masks of Fire
- Rise of Dead
- Well of Wishers
- Pirates Frenzy
- Megaways Hyper Nova
- Megaways Deal or No Deal
- Lightning Leopard
- Mistress of Egypt
- King Spin
- Extra Chilli
- Megaways Return of Kong
The list is endless.
The Poker Collection
In addition to offering the customers some of the best poker promotions and bonuses in the industry, Grosvenor online casino has a solid selection of poker games in its catalog. If you are the kind of player who enjoys competitive gaming and participating in tournament events, this is exactly where you should be.
Live Gaming at Grosvenor Online Casino
Live dealer games are growing more and more popular by the day with gaming operators making tremendous improvements in order to woe more customers. For anyone who enjoys playing with a live dealer, Grosvenor Casino offers you a robust selection of live casino games all of which are dealt by friendly and professional dealers. They include:
- Live Roulette
- Grosvenor Roulette
- Victoria Roulette
- Arabic Roulette
- Roulette Low
- Speed Roulette
- Classic Roulette
- Deutsches Roulette
- VIP Roulette
- Premier Roulette
- Grosvenor Speed Roulette
- Grosvenor Blackjack
- Grosvenor Gold
- Blackjack VIP
- Party Blackjack
- Grand VIP
- Platinum VIP
- Perfect Blackjack
- Live Blackjack
- Live Baccarat
- Lightning Baccarat
- Super Sic Bo
- Speed Baccarat
- Baccarat Squeeze
- Baccarat A
- Casino Hold’em
- Texas Hold’em Bonus
- 3 Card Poker
- Stud Poker
- Ultimate Texas Hold’em
- Monopoly Live
- Dream Catcher
- Deal or No Deal Live
- Lightning Roulette
Are you an avid sports fan who also loves to bet on your favorite teams and games?
Well, the Grosvenor online sportsbook offers betting lines and odds on nearly all popular sporting activities. Players get to even bet on such things as politics and esports both of which are very hard to find on many other online gambling sites.
Whether you prefer daily jackpots, jackpot kings or the major jackpots, Grosvenor Casino will have something for you. These special titles give the site’s customers the opportunity to go all-in and stand a chance of walking away with life-changing sums of money.
There are several types of jackpots on the site including:
- Daily Jackpots
- Must Go Jackpots
- King Jackpots
- Jackpot Kings
- Mega Jackpots
You can pick whichever game you feel suits you and dive in. To get you started, some of the titles that you should definitely keep an eye out for are:
- The Goonies
- Beel King Mega
- Pirates Plenty
- Dragon’s Luck
- Rainbow Jackpots
- Genie Jackpots
- Gold Frenzy
- Mega Jackpots Ocean Belle
- Mega Jackpots Wheel of Fortune
- Mega Jackpots Cleopatra
And many more.
Banking Options at Grosvenor Casino
When it comes to real money gambling, one of the first things that online gamblers check for is the available range of banking options that a site offers. Grosvenor does not have as many deposit options as other online casinos but what it lacks in numbers it makes up for in other ways. The payment options that the site allows its customers to use are some of the most popular ones on the planet. As such, they are all safe, secure, fast and extremely reliable. It is also worth noting that the casino will not charge any fees on your deposits.
How to Deposit at Grosvenor Online Casino
- Step 1 – Sign up to Grosvenor Online Casino
- Step 2 – As you sign up you will be asked if you want to claim the £20 welcome bonus
- Step 3 – Choose the payment option you wish to use
- Step 4 – Enter your payment details and the amount you want to depoist. Hit the deposit button and your all done!
Here is a brief overview of the banking options that are available to customers:
- Visa Checkout
- Visa Checkout
- PayPal: 1-3 Days
- Debit Credit Cards: 1-3 Days
- At a Grosvenor Casino: 1-3 Days
- Visa Checkout: N/A
- Paysafecard: N/A
Banking Extra Details
- Minimum Deposit: £5
- Transaction Fees: up to £5
- Currency: GBP £
- Withdrawal Minimum: £10
Customer Support Services at Grosvenor Casino
As expected, Grosvenor Casino makes a huge effort to provide its customers with all-round gaming experience but in the likely case that something comes up, it has a team of professional and well-trained support staff ready. These staff members go out of their way to handle any issues that customers may have accurately and in a timely manner.
The customer support services can be reached via three different channels and they are available 24/7. To complement the service offered by the support staff Grosvenor online casino also has a detailed FGAQ page that highlights all of the common queries that the players may have in the course of their gaming adventures on the site. In addition to that, players even have the option of visiting a land-based Grosvenor facility to have their issues resolved. Where else can you find that?
24/7 Live Chat: Yes
Phone: 0800 083 1990
Post: Grosvenor Casinos, Statesman House, Stafferton Way, Maidenhead, Berkshire SL6 1AY
To make solving customer issues even better, Grosvenor has a page that is dedicated to providing elaboration on the complaints process. The three-stage process makes tracking queries and scheduling responses very easy. It also allows staff members to get relevant and meaningful feedback.
Is Grosvenor Casino Legit
Licensed by the United Kingdom Gambling Commission the Alderney Gambling Control Commission, Grosvenor Casino meets all of the standards that define a legitimate online gambling platform. To receive these licenses, it had to pass stringent tests for fairness and safety.
“Your privacy and security is our number one priority here at Grosvenor Casinos. We protect your account with market-leading security technology so we’re one of the safest online casino sites to play on. We never sell or rent customer details.”
In addition to that, the online gaming platform also abides by global responsible gambling standards and this strives to ensure that all its customers are protected from any form of gambling-related harm.
Grosvenor Casino is a fantastic choice for players in the United Kingdom. Not only does it have an impressive range of games but it also presents a decent range of extra features, generous promotions as well as top-of-the-line security measures. That said, it is safe to recommend this gaming platform especially to anyone that is looking to find an online gaming destination that matches up to what the land-based Grosvenor Casinos have to offer. No other casino comes this close to that.
Grosvenor Casino FAQ
Yes. Grosvenor has licenses that prove that it has met all the standards required of legal online casinos. Not only are the customers’ data and funds protected but the site also ensures that the gamers themselves are safe from gambling-related harm.
Grosvenor currently has 56 land-based casinos spread across major cities in the United Kingdom.
The casino brand dates back all the way to the 1960s but its online gaming platform has been in operation since 2007.
Joining Grosvenor casino is as simple as providing all of the necessary ID verification info and filling out some other important details. You will be able to start playing after just a few simple clicks on the site.
Grosvenor Casinos is owned by The Rank Leisure Holdings which is one of the most reputable gambling operators in the industry with over 5 decades worth of experience.
Withdrawals speeds at Grosvenor online casino will vary depending on the method you have chosen to use. Most of them will take no more than three days to safely deliver your winning into your banking account.